Shipping Policy

Last Updated: 20/03/2025

At Botam Apparels, we strive to provide you with the best shopping experience, ensuring that your orders are delivered safely and on time. Please read our shipping policy carefully to understand our shipping practices.

1. Shipping Destinations

We currently ship across India and UAE. If your location is not available at checkout, please contact our support team for assistance.

2. Processing Time

· Orders are processed within 1-3 business days after payment confirmation.

· Orders placed on weekends or holidays will be processed on the next business day.

· Customized or made-to-order items may require additional processing time, which will be mentioned on the product page.

3. Shipping Methods & Estimated Delivery Time

We offer the following shipping options:

Shipping Method Estimated Delivery Time Shipping Charges

Standard Shipping 5-7 business days Free/Varies by location

Express Shipping 2-4 business days Additional charges apply

International Shipping 7-15 business days Calculated at checkout

Note: Delivery times may vary based on your location, customs clearance (for international orders), and unforeseen circumstances.

4. Shipping Charges

· Shipping charges are calculated based on order value, location, and selected shipping method.

· Free shipping is available on orders above [mention amount] for domestic orders.

· International shipping costs will be displayed at checkout.

5. Order Tracking

· Once your order is shipped, you will receive a confirmation email with a tracking number.

· You can track your order status through the provided tracking link.

· If you experience any issues with tracking, please contact our customer support team.

6. Delayed or Lost Shipments

· If your order is delayed beyond the estimated delivery date, please check the tracking details or contact our support team.

· In case of lost shipments, we will investigate and take appropriate action, including re-shipping or refunding the order.

7. International Shipping & Customs

· International orders may be subject to customs duties, taxes, and import fees, which are the recipient’s responsibility.

· Delays due to customs clearance are beyond our control.

8. Incorrect Shipping Information

· Please ensure that the shipping address provided is accurate.

· Botam Apparels is not responsible for orders shipped to incorrect addresses provided by the customer.

· If an order is returned due to an incorrect address, additional shipping charges may apply.

9. Contact Us

For any shipping-related inquiries, please contact us at:

· Email:[email protected]

· Customer Support Hours: Monday to Friday from 10a.m to 7p.m.

Thank you for choosing Botam Apparels. We appreciate your trust in our brand!